Privacy Policy

Tutton Insurance Services, Inc is committed to protecting your privacy.  Recent laws require that we provide you with notice as to how we protect your "nonpublic personal information." We want you to know we fully respect the confidentiality of your personal information. The information you provided, or which we obtain when servicing your insurance coverage, is treated sensitively and held securely. We are providing you with this notice in accordance with recent laws and, moreover, because we want you to understand that we value your privacy.

This notice is informational, and intended to let you know the strength of our commitment to protecting your nonpublic personal information.

 

INFORMATION WE COLLECT
Nonpublic personal information is any information that we obtained about you in the course of providing you with any of our services in connection with your insurance coverage. The nonpublic personal information we obtained could include but is not limited to: your social security number, medical history, employment history, credit history, income information, or bank or credit card numbers.

Nonpublic personal information may have been obtained from several sources, including:

  • your application(s), claim form(s), or other forms you completed in order to obtain insurance or insurance services,
  • the normal procedures involved in processing a claim: or
  • other sources, such as credit bureaus, medical information bureaus, your employer, or motor vehicle reporting agencies.
     

OUR PRIVACY AND SECURITY PROCEDURES
Tutton Insurance Services put privacy and security measures in place to protect your personal information long before any federal or state laws required us to do so. We enforce strict control over your non-public personal information and limit access to those involved in administering your insurance coverage. Tutton has developed procedural, physical, electronic, and contractual safeguards to secure the confidentiality of information; we evaluate these on an ongoing basis. We will maintain our strong commitment to protecting your non-public personal information even if you no longer receive coverage through Tutton.

 

INFORMATION WE DISCLOSE
Tutton does not disclose any non-public personal information about our customers or former customers to anyone, except as permitted or required by law, including the Fair Credit Reporting Act (refer to your application).

 

TUTTON'S PRIVACY COMMITMENT
Tutton understands the importance of protecting your private information. Our highest priority is to maintain your trust and confidence. We disclose information we collect as necessary to service the products you've purchased and to offer other products, services, and opportunities from our organization that may meet your needs. We will maintain our commitment to safeguarding this information now and in the future.

WHY YOU ARE RECEIVING THIS PRIVACY POLICY NOTICE: Federal and state laws and regulations generally prohibit us from sharing nonpublic personal, financial or health information about you with a non-affiliated third party unless we provide you with a notice of our privacy policies and practices, such as the types of information that we collect about you and the categories of persons or entities to whom it may be disclosed. In compliance therewith, we are providing you this notice about our privacy policies and practices.

THE INFORMATION THAT WE COLLECT: We collect and maintain your information so we can provide insurance brokerage services and sell insurance products to you, as well as process your insurance claims. In providing our various services, we may obtain certain non-public, personal, financial or health information.  The types and categories of information we may collect about you includes: Information we receive from you on applications for insurance coverage and other forms to provide insurance brokerage services to you (such as your name, home address, social security, telephone number, financial information such as the fair market value of property you wish to insure, and health information); Information you authorize us to collect (such as health information for underwriting purposes) or information we are authorized or required by law to collect (such as medical records in a workers’ compensation case);  Information that we generate to service your account (such as loss claim information);  Information we receive from a consumer reporting agency such as motor vehicle and driver data, credit history, and employment information; and  Information about your transactions with us and our affiliates such as your policy coverage, premium payment history, the premium you pay and claims information.

INFORMATION SHARING PRACTICES WITHIN THE IMA GROUP: We may share nonpublic information about you within the IMA Group, as permitted by law, to enable us to service and maintain your account and provide information to you about products and services of the IMA Group. IMA may collect data and other similar information of its customers and prospects and may use and share that data in our internal systems, such as sales management applications.  These systems permit IMA employees to access and process such data solely for the purposes of customer request completion, business administration, business reporting, statistical analysis and marketing of IMA products and services.  IMA may share the business contact data among its affiliates.  The circumstances under which disclosure within the IMA Group is permitted by law include disclosure to our subsidiaries TrueNorth, Inc. and TrueNorth Securities, Inc. to provide information to you about those subsidiaries' investment management and securities brokerage services.

SHARING INFORMATION OUTSIDE THE IMA GROUP: We do not disclose any nonpublic information about you to non-affiliated third parties, except as permitted by law. The circumstances under which disclosure to non-affiliated third parties is permitted by law include disclosures to insurance companies or insurance intermediaries to obtain any insurance coverage requested by you or to process insurance claims. The circumstances under which disclosure to non-affiliated third parties is permitted by law also include to our auditors, appraisers and legal advisors, in response to a court order, governmental authorities pursuant to legal process, to prevent fraud, and/or disclosures to authorized third party service providers acting on our behalf, that perform marketing and other services for us, such as electronic enrollment service providers, to other financial institutions with which we have joint marketing agreements, such as banks, securities broker-dealers, registered investment advisors, and insurance providers.

HOW WE PROTECT YOUR INFORMATION: We take great care to ensure that your information is kept safe from unauthorized access.  We diligently maintain physical, electronic and procedural safeguards that comply with applicable federal and state standards to guard your private information and to assist us in preventing unauthorized access to that information. To fulfill our privacy commitment, we adhere to company-wide practices to safeguard the information we maintain about you. These include: Adopting policies and procedures that put in place physical, electronic and other safeguards to keep your personal information safe; Striving to maintain the accuracy of your information and promptly responding to any questions or concerns you may raise in its regard; Requiring  third parties that perform services for us to have standards to keep your information confidential; Protecting information of our former clients to the same extent as our current clients.

REQUESTS FOR YOUR INFORMATION and OPT OUT RIGHTS: To the extent provided by applicable federal or state law, you may have certain rights to access and correct the information we have collected about you.  Additionally, if you have questions or would like to request that your information not be shared among the IMA Group, please contact the IMA Compliance Department at.

OUR POLICY REGARDING DISPUTE RESOLUTION: Any controversy or claim arising out of or relating to our privacy policy, or the breach of our privacy policy, shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

RESERVATION OF RIGHT TO DISCLOSE INFORMATION IN UNFORESEEN CIRCUMSTANCES: In connection with the sale or potential sale or transfer of all or part of our company or its assets, we reserve the right to sell or transfer your information to a third party entity that (1) concentrates its business in a similar practice or service; (2) agrees to be our successor in interest with regard to the maintenance and protection of the information collected; and (3) agrees to the obligations of this privacy policy. This notice is for information only. No reply is necessary.

Tutton Insurance Services, Inc.

2913 S Pullman Street

Santa Ana, CA 92705

Main office: 949-261-5335
Toll free: 800-750-1002
Fax: 949-261-1911

Office Hours:

Mon: 8:00 AM - 4:30 PM
Tues: 8:00 AM - 4:30 PM
Wed: 8:00 AM - 4:30 PM
Thurs: 8:00 AM - 4:30 PM
Fri: 8:00 AM - 4:30 PM
Sat: Closed
Sun: Closed

Our Providers

Testimonials

Accommodating, professional, helpful, and quick. Very comfortable experience and I was impressed by their capabilities. Highly recommended.
Brad M.
I feel lucky to have found an agent willing to provide this level of service. No need to look anywhere else!
Michelle D.
Over the years we’ve never once had to worry about our coverage. My husband and I are long-time customers and proud to be.
Carol S.
Surprisingly flexible and in-touch with my needs as a small business owner. Can’t ask for more.
Spencer F.
They have strong ties with the community, and it shows. It’s nice to do business with people that really show they care about you and your family.
Susan T.