About Us
Founded in 1988, Tutton Insurance Services, Inc, is the Santa Ana-based business insurance agency built on relationships. This passion for developing partnerships with customers and insurance companies sets Tutton Insurance apart from its peers and has allowed it to become one of the fastest growing insurance agencies in the region.
Personal Relationships are the Key to Success
"There are many insurance carriers out there, with an agency on every corner. We know our customers have plenty of resources to choose from. What distinguishes us is the way we treat our customers, " says Bill Tutton, owner and president. "When customers call, the are assured of fast, efficient personal service delivered with empathy and attention to detail."
Customers notice this difference right away, when Tutton Insurance delivers a coverage proposal that is clear, concise, and free of jargon. Agents are always available to help a client assess their insurance needs, explain the coverage proposal and even summarize policy endorsements sent by the carrier.
A wide variety of clients have chosen Tutton Insurance as their business insurance solution. Typical clients run the spectrum from construction companies and manufacturing firms to restaurants and distributors. "With our broad array of insurance carriers, we can serve clients as large as those with a national presence all the way down to those with 10 employees," says Tutton.
Tutton Insurance offers one-stop shopping for all of a client's business insurance needs. Coverages include general liability, commercial property, fleet auto, workers' compensation, group health benefits and 401(k) plans, to name just a few insurance solutions available. Tutton Insurance works with a wide variety of national and regional carriers to provide the needed coverage at the lowest price possible.
A Growing Firm With a Small-Company Culture
Tutton Insurance is a growing company, steadily posting a 15 to 20 percent increase in revenues annually. This consistency is no accident. "We were founded as an independent agency with the intent of becoming larger while maintaining our core focus on quality service, " says Tutton.
The agency has grown by becoming experts in one area, then expanding and adding another area of expertise. For example, the firm concentrated on commercial insurance before expanding into benefit plans. "We focus on planned, consistent growth," says Tutton. "We don't try to be all things to all people; instead, we strive for excellence in our areas of specialization in order to better serve the business client."
Tutton Insurance has grown from a two-person shop in 1988 to more than 50 employees today. The commitment to customer service that Bill Tutton had when he opened that small insurance agency remains today, helping Tutton Insurance maintain the small-company culture inside a thriving organization. "We bend over backwards for our clients," Tutton says.
Mission Statement
Tutton Insurance Services, Inc. excels as a high quality provider of commercial insurance products to the Southern California business market. The agency provides exceptional service through an organized, highly skilled staff that identifies the individual needs of each client. Our excellent relationships with strong, stable insurance carriers allow us to consistently deliver the most competitive products available.
Company Objectives
- To Develop a secure, friendly work environment for our employees and to foster a spirit of cooperation, cross education, and mutual respect. Provide opportunity for educational, personal, and financial growth of all employees.
- To develop mutually profitable relationships with aggressive, financially stable insurance companies, who satisfy the needs of our current clients and allow us to penetrate new markets.
- To provide a high level of professional service to our existing and future customers as well as to the insurance carriers we represent.